Debate the Future of the Office Products Industry at this not to be missed BOSS Conference

The BOSS Federation will be holding a one day conference considering the 'Future of the Office Products Industry' on 14 January 2015 at the prestigious St Bride Foundation in London. The event is completely free to BOSS members and is not to be missed.

Targeted at dealers and manufacturers/suppliers this is an ideal opportunity to understand how the pace of change in the industry will impact their turnover and profitability.

The morning will see a series of guest speakers - moderated by Durable Managing Director and BOSS Federation Chairman, Sean Starkey - address issues from all areas of the industry, followed by a panel session in the afternoon during which delegates can get involved in the discussion.

Keynote speeches will be delivered from leading industry figures, including:

Robert Baldrey, CEO of the combined Vasanta/office2office group now known as EVO
Angela Anderson, Category Manager at Tesco
Mark Cooper, Vice President of Avery Europe & Asia Pacific at CCL Industries
Steve Harrop, Managing Director of Office Friendly Dealer Association
Simon Drakeford, CEO of Euroffice
Aidan Doyle, Managing Director of Staples Advantage UK & Ireland
Bob O'Gara, CEO of The Highlands Group

The event will take a provocative and challenging look at the industry as we discuss the issues the industry faces in the next few years and the threats and opportunities we all need to be aware of.

Non BOSS members are welcome to attend at a cost of £250 VAT.

Click here to book your place.

Important dates for your diary:

BOSS Customer Service Workshop

2 & 3 December 2014, 12 February 2015

Multiple Locations

?The BOSS Federation are holding a series of customer service workshops to help delegates understand the principle that good customer service is about knowing and understanding your customer, whereas excellent customer service is about adapting to your customers' needs.

For further details click here.

BOSS Health & Safety Forum

3 December 2014

BOSS Offices, London E1 8BU

?The BOSS Federation will be holding a free health and safety forum to update members on current issues and how to get the most of your site's Fire Risk Assessment.

For further details and to book your place, click here.

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