The BPIF are running a one-day workshop based on managing discipline and grievance. This certificated workshop is designed for line managers, supervisors and others with HR responsibilities.

The course begins with an introduction to the different selling styles, in particular the difference between responding to needs and creating needs, and the appropriate behaviours to use in different sales circumstances.

The workshop is aimed at companies who have Small Format Digital technology and wish to broaden the range of their output to print and finish Photobooks and other Personalised printing.